We understand that privacy is one of the biggest concerns for Internet users. ADL-US respects the privacy of every person who visits our Web site or purchases the products we stock or the services we provide. We have created this statement to demonstrate our commitment to your privacy and to illustrate the value we place on the information you provide to us.
Links to Other Web Sites
ADL-US Web sites contain links to other sites. ADL-US is not responsible for the content or privacy practices of these sites. We encourage you to read the privacy statements of these linked sites, as their policies may differ from our own.
ABOUT INFORMATION YOU VOLUNTEER
In various places on our Web sites, we may request information from you. This might include your name, email address, other contact information or demographic data such as your age or occupation. We use this information to:
alert you, as a customer of record, to new products, product changes, service up-dates and special pricing via our newsletter “ADL-US News”,
send you our newsletter, ”ADL-US News” if you have requested it by direct subscription, or have been a past customer, only,
provide you with information you have requested about the company, the products we sell and/or the services we provide,
collect survey data to improve our product offerings and services,
send you an email you’ve requested,
classify our users and correspondents into demographic categories so that we can better track the issues, concerns and preferences of those groups and, ultimately, deliver products and services that more accurately meet their needs
We will never share, sell, or rent individual personal information without your advance permission or unless ordered by a court of law. When you volunteer information that may be shared with our partners, we will ask you explicitly to grant us such permission by opting in on a Web page.
Contests and Surveys
Periodically, we will run contests and surveys for our customers and website visitors. Participation in these is entirely voluntary, and you have a choice whether or not you disclose the requested information. Information requested may include contact information (such as name, email address) and demographic information (age, postal/zip code, answers to specific questions, etc.).
We use contact information to notify winners. Other information we collect is aggregated and used by ADL-US to improve our product and service offerings.
When you subscribe to our newsletter, “ADL-US News” we provide simple instructions, in each newsletter (top and bottom of the newsletter), as well as on our WEB site on how you can “unsubscribe” to cancel your subscription.
We do not receive or transmit your credit card information by internet. If we do in the future you will be advised and appropriate steps will be taken to ensure it is safeguarded by Secure Sockets type technology and at least 128-bit encryption.
ADL-US does store your contact information to expedite technical support if you request it, and to provide you with information about new products services and special pricing.
ABOUT INFORMATION WE COLLECT AUTOMATICALLY
Technical and Demographic Information
ADL-US collects technical and demographic information about you that does not personally identify you. Examples of this type of information include the computer operating system you use, your Internet browser, your domain name and IP address, and the Web pages you view. IP addresses are not linked to personally identifiable information.
We use this information to diagnose problems with our Web site and to better tailor its content to your needs.
The items added to your shopping cart are stored on a cookie that remembers your items for 7 days. It stores the items for you in case you want to come back to the cart later, if you do not wish the items to be remembered for you please hit the Empty Cart button.
Open Rates and Clicks
When ADL-US sends messages such as our newsletter, “ADL-US News” we track the open rates of the HTML version of these messages. This allows us to improve the quality of the messages we send. We cannot track open rates on plain text messages.
ADL-US may also track clicks on Web site links included in the messages.
None of this information is linked to personal information that can identify any individual person.
HOW WE PROTECT THE INFORMATION YOU PROVIDED
ADL-US takes strong precautions to protect the information you provide from loss, misuse, unauthorized access, alteration, or destruction.
Information you provide is stored on a secure server on our premises, in a locked room. Only certain ADL-US employees who need this information to do their jobs have access to it.
In some cases, ADL-US stores databases with iContact.com, a leading provider of ‘managed services’ for newsletter mailing lists for internet retailers. These lists contain email addresses, as well as other information the client has collected. These lists are subject to the same security as data ADL-US collects itself, and is never shared with others.
All ADL-US employees are made aware of the importance we place on privacy, and what they can do to ensure customer information is protected.
HOW YOU CAN CHANGE INFORMATION YOU PROVIDED
If you have provided information to ADL-US and would like it deleted from our records, or you would like to update information you’ve given us, please send an email to firstname.lastname@example.org
If You Feel You Have Received Unsolicited Email
ADL-US does not send or condone unsolicited email, or “spam”. We send email only to people who have requested our newsletter, or asked for information about our products and services.
If you feel you’ve received unsolicited email from ADL-US, please send a message to email@example.com. We promise to deal with your issue promptly.